Frequently Asked Questions
These answers are based on answers previously given to Cool Alaska customers' questions.

This wildlife viewing excursion takes you on a journey to see two of the major highlights in Southeast Alaska. You will be guided to the...

Your 3 hour whale watching adventure begins when you board a coach bus that departs downtown Juneau from the Mt. Roberts Tram parking lot. A...

Explore Mendenhall Glacier on this exclusive adventure tour into the Alaskan Wilderness. Your expert guides will lead you on a journey across Mendenhall Lake where...

Our public tour on our brand new 49 passenger vessel! Meet our Guest Rep at your cruise ship dock and board our courtesy shuttle. Enjoy...

The only way to experience the best of both tours! If you’re having trouble picking between a landing at the lower level of the glacier...

Experience the beauty of the Alaskan wilderness on this 3.5-4 hour adventure to the Mendenhall Glacier. This adventure starts off at the cruise ship docks...

Escape the crowds and snap stunning photos on an unforgettable Photo Trek! Head off the beaten track today to see the coastal sights of Juneau...

Ride an off-road Segway through the Tongass National Forest just minutes from downtown Juneau. This small-group trail adventure glides past alpine meadows, old-growth rainforest, and...

After a 9 mile narrated van ride to the north end of Douglas Island and a short training session, guests start e-biking. After riding along...

While in port in Juneau, take advantage of Alaska’s incredible scenery on this two-part shore excursion. Take to the skies on a helicopter tour over...

The two most popular things to do in Juneau are whale watching and a stop at Tracy's Crab Shack. Lock in a good crab market...

Although we are the original whale-watching company in Juneau (operating since 1994), we are still small and family-owned and operated! We want you to feel...
These answers are based on answers previously given to Cool Alaska customers' questions.