Frequently Asked Questions
These answers are based on answers previously given to Cool Alaska customers' questions.

Although we are the original whale-watching company in Juneau (operating since 1994), we are still small and family-owned and operated! We want you to feel...

Discover the wild side of Ketchikan! Step off the beaten path and experience the natural beauty of Alaska’s rainforest, beaches, and wildlife on this unforgettable...

When your cruise ship docks in Ketchikan, spend your time in port soaring through treetops in an Alaskan rainforest! On this exciting zipline and canopy...

Spend your time in port in Ketchikan paddling through the waters of the Pacific Ocean and discovering Alaska's Eagle Island. On this shore excursion, you'll...

This is the perfect tour for those with limited time in Alaska. Experience magnificent Portage Glacier on this full-day tour from Anchorage, as well as...

We are 100% Alaskan owned & operated - Our focus is on giving you an amazing experience in Skagway on your trip to The Yukon...

The Neets Bay Bear Observatory is closed to the general public and accessible only by permit. As the exclusive permit holder, our guests enjoy a...

This experience, is carefully designed to showcase some of the best sights, flavors, and wildlife encounters Alaska has to offer—all in one unforgettable day. Your...

Your Gateway to Sitka's Unforgettable Adventure! Beyond the crowds, beyond the expected, lies Sitka's magic. Skip the lines at the dock and be whisked into...

Explore Juneau’s incredible coastline on this small-group kayaking adventure through the beautiful Mendenhall Wetlands. Keep your camera ready as you glide past eagles perched in...

Experience Alaska’s wild side on this unforgettable winter journey along the scenic Turnagain Arm, where towering mountains, frozen waterfalls, and snow-covered shores create a breathtaking...

Combine sightseeing and river rafting on this relaxing Skagway shore excursion. Enjoy a beautiful 10-mile (16-km) drive along the coast to the Dyea Valley, an...
These answers are based on answers previously given to Cool Alaska customers' questions.